Privacy Policy
Effective February 12, 2026. This policy explains how Scalegrip Grove collects, uses, and protects your information.
1. Information We Collect
We collect personal information when you register for courses, make purchases, subscribe to our newsletter, or contact support. This includes your name, email address, billing information, and learning progress data.
We also automatically collect usage data such as IP address, browser type, device information, and pages visited through analytics tools and cookies.
2. How We Use Your Data
Your data is used to deliver and personalize courses, process payments, provide support, send important updates about your account, and improve our platform. We never sell your personal information to third parties.
We may share anonymized data with trusted partners for research and marketing purposes under strict contractual agreements.
3. Cookies and Tracking
Scalegrip Grove uses essential, performance, and marketing cookies. Essential cookies enable core functionality including login and cart. You can manage preferences through your browser settings or our Manage Cookies page.
Third-party analytics services like Google Analytics help us understand user behavior while maintaining your privacy.
4. Data Retention and Security
We retain your account data for as long as necessary to provide services and comply with legal obligations. All data is protected with industry-standard encryption, secure servers, and regular security audits.
If you request account deletion, we delete personal information within 30 days, except where required by law to retain records.
5. Your Rights Under GDPR & CCPA
You have the right to access, correct, delete, and restrict processing of your personal data. California residents may request information about data collected in the last 12 months at no charge.
To exercise these rights or submit a request, please email [email protected] or use the contact form on our website. We respond within 30 days.
6. Updates and Contact
This Privacy Policy may be updated periodically. Continued use of our services after changes constitutes acceptance of the revised policy. The most current version will always be posted on this page.
For questions or concerns regarding this policy, contact our Data Protection Officer at [email protected] or +1 (415) 555-2746.